I went to Simply Laser yesterday to get a 45 min chemical peel facial. I got there on time, then Katie took some photos for my skin, after that, I was waiting in the treatment room for about 15 mins until Jo came in.It is totally understandable about what happened to her that day, however, I did not enjoy the whole experience at all as the facial was done in a rush (p.s. the hot towels were too hot on my face!).Next time, if something similar happens again, I would rather have it rescheduled than getting a facial in a rush.(Update!!!)I received a phone call from the clinic manager Caitlin on the 23 March (Tuesday afternoon). She was asking me to make a deposit for the complimentary facial that the owner (Leona) offered me to make up for their inexperienced response to family emergency. I refused to pay a deposit because it should be free of charge. Then, she asked me several times to TAKE DOWN this Google review, otherwise, the complimentary facial will be not free of charge.I backed off for my own sake and said 'I will do so', however, Caitlin got AGGRESSIVE and asked 'WILL YOU TAKE IT DOWN OR NOT?'. I instantly felt threatened and frustrated at that moment. This is not OK! How could you offer your long-term client a complimentary facial on a condition that I need to take this review down ??? Everything I mentioned in the review was facts!I understand that a low-rating Google review can impact the reputation of your clinic, however, intimidating your client only shows that you are unprofessional and disrespectful, you do not care about your clients, and it is a money hungry business!

Great place to have hair removal laser with friendly beauty consultant and receptionist.Feel very Welcome every time with my visit and nice environment. And planning to do micro blading with eye brows soon. Looking forward to it 🤩

This place is amazing!! Everyone is so lovely and I have done multiple skin treatments + eyebrows here, always great

Absolutely love my eye brows, they are perfectly shaped I couldn’t be happier!Would highly recommend!

Leona and the team have been taking care of my skin and brows for 5 years now, prepping me for my wedding, whilst I was pregnant, post-partum and general skin ups & downs. I always get compliments on my brows, and whenever my skin is misbehaving the Simply Laser team have it back on track in no time.

It was so good to really be listened to & have the staff continually ask me if I was happy. They showed complete professionalism, along with the skills & knowledge to back it up. Super happy with what they achieved when everyone else I approached wouldn't even try.The premises are decorated beautifully without going overboard & spotless which is so important in a Covid world.Can't stop looking in the mirror!Thankyou so much 💜

Friendly, professional and caring service. Clean and beautiful clinic. Look forward to next visit.

I had a really great experience during my first time visiting the clinic. Aoife was particularly great and has given my brows so much more shape and definition and she took the time to educate me on how the process, sought my input and provided tips for keeping my brows looking sharp at home. After I mentioned some skin concerns she was able to provide some recommendations. I am excited to come back next time! Thank you!

WOW!!! It was a new adventure in a new environment for me. Could not have been more pleased with my experience. Thank you for welcoming me with open arms and opening me up to new ideas.. You are a fountain of knowledge with a gorgeous accent to boot. Thank you from the bottom of my heart. 😘🇮🇪☘️🍹🍸

Jo, Leonna and Abbi were great. I went in not expecting the exceptional service I got! I walked out with knowledge about my skin I didnt have when I walked in. Thank you to the team for your thorough help and fantastic experience. I would recommend these girls to anyone for all your skin care needs. Thank you again 🙂

Leona was lovely. She was able to accommodate my appointment preference. Walked me through the whole process. My brows look amazing and so natural. I’m really impressed. She is highly skilled and would recommend 100%

I have been been coming to simply laser for about 3 years and they are amazing. For brows and laser hair removal. I got hair removal from another place before and needed about 3x as many from the other place to achieve the same result as once from here. They have the best service in every way imaginable.

Leona, Lilly and the team at Simply Laser are fantastic, super welcoming and friendly.I just had HD Brows and LVL done with Lilly.....WOW!! Would give 10 stars if I could, AMAZING!

Welcome welcome welcome is how you feel when you step foot into Simply Laser. Everyone is super friendly and happy.Ashling is extremely knowledgeable and professional and makes you feel at ease during your skincare treatments. Leona is highly skilled and does the most amazing brows. Highly recommended!!

Leona is fantastic! She’s so personable, knowledgeable and wants the very best experience for her clients. She fixed my eyebrows up from a previous microblading she didn’t do, and she did them better than I could have ever expected! I’m so happy with her work and I can’t wait to have her help me with anti aging and my melasma issues now. She’s just want I need in my life 💕💕

I'm very happy with the provided service! Highly recommended.

Love my brows, thanks Leona. All staff very friendly

I really like her customer service. She's really professional and gave me great advice. She works and listens well with the client which I like the most.Reginald

I did laser treatment today. Thank you so much. Professional and amazing job/service. Definitely gonna recommend to family and friends.

Leona was extremely comforting to talk to about microblading in my consultation, catering to my preferences so that we were on the same page. I can’t wait to come in to have them done. Her work on Simply Laser’s Facebook page regarding microblading speaks for itself.

Wow what can I say, just lovely people and the brows and lashes were amazing too 🙂 booked to go back for facials now too!! If you haven’t been here I highly recommend going.

Amazing amazing amazing!! Aoife was so friendly and professional. I absolutely love my eyebrows!! So impressed. All round great experience, looking forward to going back! 🙂

Incredibly knowledgeable and thorough in her practice. I feel very confident that I will achieve my desired results throughout my skin journey at simply laser! Super excited for my next appointment

I saw Leona today for a revision of a poor microblading job I had about 3 years ago. From the moment I entered Simply Laser I felt warmly welcomed, comfortable and confident I was in capable hands.Leona was so easy to talk to and really listened to my needs. She explained every step thoroughly and I felt relaxed during my procedure. And I cannot tell you how pleased I am with the results, these are the brows I was meant to have!I highly recommend giving her and Simply Laser a visit. 🙂

Leona is amazing! I’m obsessed with my new brows. Can’t wait to go back. ❤️❤️

The ladies here are so lovely and friendly and the results of their techniques are so natural. 5 stars without question ⭐️⭐️⭐️⭐️⭐️

Leona and the team are experts in their field. I would not go anywhere else for brows, injectables or skincare concerns. If you want the best book in now you won't be disappointed.

Friendly and professional service, highly recommend HD brow treatment for perfectly groomed brows.

Leona is an artist. She has done my eyebrows and eyelids several times and the results are amazing. She is a dedicated professional and a lovely person as well. Thank you to Leona and the team. Highly recommended.

Friendly staff and outstanding & exceptional service

I have been getting my HD Brows done by Leona for years now. They are always done perfectly and I walk out with my brows ‘on point’ every time. I have my laser hair removal and a number of other treatments at Simply Laser. All the staff are friendly and professional. Once you go to Simply Laser, you won’t go elsewhere.

Love simply laser I’ve really noticed the difference in my skin over the last two years getting facials and using the products as directed by the lovely ladies! I’ve been slack lately especially not being able to go into the clinic with covid -19 but after my free zoom skin consultation today I’m looking forward to getting back on track and start using my home DMK foaming facial 🙌